Delete account

Delete your Street Problem: Pothole Report account

Street Problem: Pothole Report (com.openstreetproblem.app) is published by Leela Analytics.

You can permanently delete your account and associated personal data at any time. This page is available without signing in.

Send your deletion request

Email us from the address used to sign in. Include your username if you know it. We may reply once to verify that the account belongs to you.

Email deletion request

If the button does not open your email app, write to [email protected] with the subject “Account deletion request.”

Data we delete

Your email address, profile details, authentication records, notifications, subscriptions, follows, and other activity associated with your account are deleted or anonymized.

Processing time

Verified requests are normally completed within 24 hours. We will email you when the deletion has been completed.

What may be retained

Civic issue reports, including their photos and locations, may remain public so communities do not lose the reporting record. They will no longer identify or link to your deleted account.

Residual encrypted copies may remain in restricted backups for up to 30 days before automatic expiry. We may retain minimal records for fraud prevention or when required by law.

Account deletion is permanent and cannot be undone. For more information, read our Privacy Policy.

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