Open OpenStreetProblem on your phone, tap the green "+" button, take a photo of the pothole from a safe spot, confirm your GPS pin, and submit. The whole process takes about 60 seconds. Your report appears immediately on the live Hanoi map and is sent to nearby contractors and the local council.

No — submitting through OpenStreetProblem is faster and creates a public, time-stamped record. Many councils in Vietnam also monitor the platform directly. The community visibility often gets potholes prioritized faster than internal council ticketing alone.

Our AI vision model evaluates the photo for size, depth indicators (water pooling, exposed sub-base) and traffic risk. You see the suggested severity (Low / Medium / High / Critical) before submitting and can adjust it. Critical potholes — those large enough to damage cars or risk pedestrian safety — get prioritized in council and contractor dashboards.

Yes — this page lists every open pothole report in Hanoi, sorted by newest first. Use the live Map view to see them spatially, filter by severity, or follow specific potholes to get notified when their status changes.

The report becomes publicly visible. Other residents can upvote it (more upvotes = higher priority on council dashboards). Contractors subscribed to Hanoi get notified. As the issue gets repaired, status updates from the council or community move it from Open → In Progress → Resolved.